Stop Answering the Same Airbnb Guest Questions: Put Your House Manual on a Tap
WiFi codes, appliance quirks, checkout steps. Give guests a house manual they reach with one tap, and stop answering the same questions at 11pm.
By Tapora Team
Every short-let host knows the drill. The guest arrives, and within an hour your phone lights up with the same questions you have answered a hundred times. What is the WiFi. How does the oven work. When is checkout. A printed binder gets ignored, a long welcome message gets skimmed and forgotten, and you end up on call for the whole stay. There is a simpler way: put everything a guest needs behind a single tap.
The questions every host answers twice a week
- What is the WiFi name and password?
- How do the heating, oven, or washing machine work?
- What time is checkout, and what do we need to do before we leave?
- Where do we park, and where do we put the rubbish?
- What is good to eat or do nearby?
One tap to everything they need
A small Tapora badge by the door or on the kitchen counter holds a link to your house manual. The guest taps their phone and your welcome page opens instantly, with the WiFi, the appliance notes, the checkout steps, and your local tips all in one place. The real advantage is that the link is yours to steer: it lives in your dashboard, not baked into the badge, so the same badge can serve this guest, the next guest, and the guest after a full refurbishment.
What to put behind the tap
- WiFi network and password, front and centre
- Simple how-to notes for the appliances guests always ask about
- Check-in and checkout steps, including bins and keys
- Parking, entry, and any building quirks
- Your favourite nearby food, coffee, and things to do
Update it without reprinting anything
This is the part hosts underrate. Your WiFi password changes, a new coffee machine arrives, checkout moves to eleven. With a printed sheet you reprint and reprint. With Tapora you open your dashboard, edit the destination, and every badge in every property is instantly up to date. The badge is the durable part; the link behind it is the flexible part, and you never have to buy a new one to change what it says.
Where to place it
Put it where a guest lands in the first minute. By the front door, on the kitchen counter, or next to the coffee machine all work well. Every Tapora unit also carries a printed QR code, so a guest whose phone will not tap can scan the same page with their camera instead.
Get started
Ready to stop repeating yourself? See how it works for hosts on the short-let and Airbnb page, or read our Airbnb check-in guide for the arrival side of the stay.